Effective Date: 30/05/2025
Welcome to Om Jay Cargo Logistics Private Limited. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. Services Offered
Om Jay Cargo Logistics provides domestic and international courier services, logistics cargo, air freight, sea freight, import-export assistance, and customs clearance services. Service availability may vary by location.
2. User Responsibility
By using our services, you agree to:
- Provide accurate and complete shipment and contact details
- Ensure that all parcels comply with applicable shipping regulations and do not contain prohibited or restricted items
- Pay all applicable charges, duties, or taxes associated with the shipment
- Use our services in a lawful and respectful manner
3. Shipment Restrictions
You agree not to send:
- Illegal items such as narcotics, explosives, firearms, counterfeit products
- Perishable or restricted items without proper documentation
- Any shipment that violates domestic or international shipping laws
4. Delivery Commitments
While we strive to deliver all shipments on time, delays may occur due to:
- Weather conditions, customs checks, or transportation issues
- Incorrect recipient address or lack of recipient availability
- Government regulations or operational challenges
We are not liable for losses caused by unforeseen delays.
5. Loss or Damage Claims
Claims for lost, delayed, or damaged shipments must be filed in writing within 7 days of delivery or expected delivery date. Our liability is limited as per applicable logistics and courier laws.
6. Payment Terms
All charges must be paid as per agreed terms. Late payments may result in service delays, penalties, or account suspension.
7. Cancellations & Refunds
Service cancellations are allowed only before dispatch. Refunds are processed at our discretion for services not rendered or canceled within the allowed period.
8. Intellectual Property
All content on our website, including logos, text, images, and designs, is the intellectual property of Om Jay Cargo Logistics and cannot be copied or reused without permission.
9. Privacy Policy
Your use of our website and services is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal data.
10. Governing Law
These terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be resolved in the competent courts of [Insert City/State].
11. Contact Information
For any queries regarding our Terms & Conditions, please contact:
Om Jay Cargo Logistics Private Limited
📍 Orbit Plaza Shop No.-105, Tirupati Courier Building, Dr. Yagnik Road, Rajkot, Gujarat, 360001
📞 +91 9998423303
📧 omjaylogistic@gmail.com
